Simplification: Reducing Business Process complexity

Processes simplification is easier and cheaper than business process re-engineering

Business process simplification is improving the way work is done by providing value-added services which deliver the results necessary to transform and grow the business faster, better and cheaper.

As a component of Continuous Improvement, business process simplification builds on an understanding and simplification of the processes relative to a task to eliminate waste and improve the overall quality of the output.

Simplified business processes can make your business more agile, more capable to adapt to change triggered by regulations, markets and cost pressures. Elimination of unnecessary activities within the process can reduce the cycle time, rectify integration issues within the processes, end with the ‘silo’ approach, and involve key stakeholders actively. The most significant benefit of business process simplification is massive cost savings gained sooner due to the introduction of streamlined processes.

We believe that business process simplification is easier to deliver than business process re-engineering (BPR). In addition it has much smaller scope, implementation costs and it results in quicker returns.

First, our Business Improvement advisors combining solid Lean and Six Sigma experience and knowledge, can assist you and collaborate with you in identifying simplification opportunities by identifying business processes that meet the following four selection criteria

• It needs to be customer focused and customer oriented
• It is a core process directly related to customer or to product
• It has to have known issues and problems
• It is negatively impacting profits and costs
• Process actors and process stakeholders are willing to collaborate

Second, our Business Improvement advisors assess the following:

• What parts of the process and services can be eliminated without impacting what the 'customer' wants or needs?
• What would the bottom line impacts be in internal and external customer satisfaction?
• From a budgetary/operational standpoint, would there be a positive impact?

Our focus is to enable gains in terms of reduced complexity, reduced cost, elimination of process waste, and interval reduction without going to the extent of full-scale complex long re-engineering programmes

We can assist you and collaborate with you Simplifying your Business Processes

• Reducing the amount of steps, tasks and activities involved in the process
• Eliminating non-added value processes to increase efficiency of team members
• Reducing production, storage, transport, packaging, office, IT, and energy waste
• Reducing the number of team members needed to deliver a e2e process
• Reducing the transportation require to move items not actually required to execute the process
• Reducing the amount of movement required by people required to perform tasks
• Reducing Queues and the amount of waiting time (waiting for the next process step)
• Minimizing Overproduction (service delivery or production ahead of demand)
• Minimizing Over Processing (due to poor systems, tools or process design creating activity)
• Minimizing the amount of defects and errors (i.e. billing, invoicing, IT errors..)
• Reducing the effort involved in inspecting for and fixing errors and defects)

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