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SAP Customer Process Process Improvement
Integrating the 360-view of your customer processes in SAP CRM with higher ROI
Achieving an integrated single-customer view has become one of the most important goals when delivering SAP CRM solutions. Our team of SAP CRM experts can ensure that your business goals to improve your customer processes can be successfully supported with SAP CRM, and that the total cost of delivery and operation stays under control. We can assist you and collaborate with you in order to deliver a SAP CRM strategy and implementation that takes into consideration:
- An Enterprise CRM platform that integrates front-office and back-office
processes
- A solid and predictable enterprise CRM roadmap, with true scalability and performance
- Maximizing returns on CRM while minimizing costs and containing risks
Our SAP Customer Process Improvement solutions are focused in extracting value from your SAP CRM investments so that a consistent customer experience with front-office capabilities for all channels across marketing, sales, and service can be delivered with embedded analytics and end-to-end, industry-specific processes
SD&S can help you in your mySAP CRM roadmap to achieve unprecedented speed, competitive agility and flexibility. We blend our experience in Process Consulting, Solution Implementation and Application Management to help you in your CRM journey right from strategy definition to application management.
Our SAP CRM practice helps customers define and execute their CRM strategy. Our expertise comes from a track record of delivering CRM implementations in multiple business processes across different industry verticals.
Our main goal is to provide business value by combining process excellence, business knowledge, and experience that can enable you to reduce the Total Cost of Ownership (TCO).
We can assist you and collaborate with you in improving SAP CRM and SAP Customer Processes
- Customer Interaction Centre (CIC)
- Partner Channel Management
- Web Channel
- Marketing Resource Management
- Campaign Management
- Sales Planning and Forecasting
- Sales Performance Management
- Territory Management and Opportunity Management
- Quotations and Order Management
- Pricing, Contracts, Incentives, and Commissions Management
- Service Order and Service Contract Management
- Case, Warranty, Complaints and Returns Management
Click here to learn more about our Improvement Solutions and Services
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Construction of the Oresund bridge began in 1995. The last section was constructed on August 14, 1999. The official inauguration took place on July 1, 2000. The bridge was opened for traffic later that day. The Oresund Bridge (Danish 'Øresundsbroen' and Swedish 'Öresundsbron' form a joint hybrid name 'Øresundsbron') is a combined two-track rail and four-lane road bridge across the Oresund strait. The bridge-tunnel is the longest combined road and rail bridge in Europe and connects the two metropolitan areas of the Oresund Region: the Danish capital of Copenhagen and the Swedish city of Malmö. The bridge is the longest border crossing bridge in the world |
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SD&S Service Delivery Values
The name Oresundbron (Oresundbridge) stands for harmony and gets the best out of the region, this is synchronisity.
The mission of the owners is to build bridges: Spiritual, cultural, economical and environmental. SD&S consultants facilitate building bridges between people, business and technology.
The bridge has exceeded the original forecasts from before the opening by a wide margin. “Exceeding expectations” is one of our core delivery values.
What the bridge means to the people of the Oresund region is aligned to SD&S service delivery values. |
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